For Mom & Family

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For Mom & Family, answered

Straight answers to what shoppers ask us most about this collection.

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Exchanges
30 Days

Returns & exchangesAsk our jewelers

What affects the price of For Mom & Family pieces?

Metal, size and added stones set the price. 14K gold costs more than 10K, and both cost more than sterling silver. Larger, thicker pieces, two-tone finishes, diamonds and cubic zirconia also change it. Use the Price filter on this page to set a budget.

Which For Mom & Family styles are most popular?

Name charms and heart pendants lead the list. Nana, Mom and Grandma charms in yellow gold come first, along with #1 Mom pendants and Grandma heart pendants in two-tone gold. Round medals and family lockets also appear near the top.

Should I pick a charm or a pendant for a gift?

Choose a charm for a bracelet, a pendant for a chain. Charms attach to a bracelet or charm holder, so they suit someone who already collects them. A pendant or locket hangs from a chain, which makes it an easy everyday piece.

Is 10K or 14K gold better for a Mom gift?

Both work; 14K has a richer yellow color. 14K gold contains more pure gold, while 10K is harder and often lower in price. Either suits a pendant or charm worn often. Sterling silver is another option for a lighter budget.

How do I care for a gold or silver Mom charm?

Wipe it gently with a soft cloth after wearing. Store it apart from other jewelry to avoid scratches, and keep sterling silver in a dry place to slow tarnish. See our jewelry care tips for more.

Can one gift cover a mom, grandma and sister?

Yes, many pieces are lettered for different family members. Look for Mom, Nana, Grandma, Sister, Daughter or Best Friends on charms, pendants and necklaces. Matching styles in the same metal make it simple to give the family a coordinated set.

Frequently asked questions

What is the return policy?

Our goal is for every customer to be totally satisfied with their purchase. If this isn’t the case, let us know and we’ll do our best to work with you to make it right.

Are any purchases final sale?

We are unable to accept returns on certain items. These will be carefully marked before purchase.

When will I get my order?

We will work quickly to ship your order as soon as possible. Once your order has shipped, you will receive an email with further information. Delivery times vary depending on your location.

Where are your products manufactured?

Our products are manufactured both locally and globally. We carefully select our manufacturing partners to ensure our products are high quality and a fair value.

How much does shipping cost?

Shipping is calculated based on your location and the items in your order. You will always know the shipping price before you purchase.