We'd Love
to Hear
from You
Whether you have a question about an order, need help choosing a piece, or simply want advice — our team is here, online, and genuinely glad to help.
Response Time
Within 24 hours
Monday through Sunday
Customer Support Hours
Mon – Fri9am – 8pm ET
Saturday10am – 6pm ET
Sunday12pm – 5pm ET
HolidaysVaries
✦
Every message is read by a real person on our team. We never use automated replies for customer inquiries.
Sophia Jewelers — Online Boutique
Fine Jewelry, Delivered to You
We are an online-only jeweler — no showroom, no middleman.
Every order ships fully insured, directly to your door: anywhere in the United States,
and to Canada, the United Kingdom, Germany, Australia and Japan.