Heart Sterling Silver Pendants & Charms

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Heart Sterling Silver Pendants & Charms, answered

Straight answers to what shoppers ask us most about this collection.

Free Shipping
Orders Over $99
Exchanges
30 Days

Returns & exchangesAsk our jewelers

What is the difference between a heart locket and a heart medal?

A locket opens, while a medal is a flat, solid piece. Lockets have more depth and make a personal gift. Medals and slide pendants are simpler and sit neatly at the collarbone, which suits everyday wear. Browse saint and medal styles for more flat designs.

What is an ash holder heart pendant?

It is a pendant with a small hollow space inside. Ash holder styles on this page include heart lockets and heart and cross designs in sterling silver. They have more depth than a flat medal, so they are often chosen as a personal keepsake or a gift.

How do I choose between satin, antiqued and polished finishes?

Choose by the look you want. Polished is bright and reflective, satin and brushed are softer and muted, and antiqued darkens the recesses to show off detail. Diamond-cut adds sparkle. Some pieces combine finishes, like satin and polished, for contrast on one heart.

How should I care for a sterling silver heart pendant?

Wipe it with a soft cloth after wearing. Store it dry and apart from other jewelry to limit tarnish. Be gentle with enamel and antiqued areas, and avoid harsh polish on them. See our jewelry care page for more tips.

Frequently asked questions

What is the return policy?

Our goal is for every customer to be totally satisfied with their purchase. If this isn’t the case, let us know and we’ll do our best to work with you to make it right.

Are any purchases final sale?

We are unable to accept returns on certain items. These will be carefully marked before purchase.

When will I get my order?

We will work quickly to ship your order as soon as possible. Once your order has shipped, you will receive an email with further information. Delivery times vary depending on your location.

Where are your products manufactured?

Our products are manufactured both locally and globally. We carefully select our manufacturing partners to ensure our products are high quality and a fair value.

How much does shipping cost?

Shipping is calculated based on your location and the items in your order. You will always know the shipping price before you purchase.