Chisel Box Chains

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Chisel Box Chains, answered

Straight answers to what shoppers ask us most about this collection.

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30 Days

Returns & exchangesAsk our jewelers

How do I choose a box chain width?

Pick a thin chain to carry a pendant, a wider one to stand alone. Widths here run from about 1.2mm to 8.5mm. Fine chains in the 1.2mm to 2.5mm range layer easily, while 4mm and up reads as a bold statement on its own.

What length should I choose for a box chain necklace?

Choose 18 to 20 inches for a classic fit. Lengths on this page range from 16 to 30 inches. Shorter lengths sit near the collarbone, 24 inches hangs lower on the chest, and 30 inches is long enough to wear over layers or pulled on over the head.

What do the IP-plated and antiqued finishes mean?

They are different color and surface finishes on stainless steel. Gold, yellow and black IP-plated chains get their color from ion plating. Antiqued chains have darkened recesses that highlight the square links, while polished ones are bright and smooth. Learn more in our jewelry care guide.

Can I wear a stainless steel box chain every day?

Yes, stainless steel suits everyday wear. It is a durable metal that holds up well to regular use. Wipe the chain with a soft cloth after wearing, and store it flat or hanging so the square links do not tangle.

Frequently asked questions

What is the return policy?

Our goal is for every customer to be totally satisfied with their purchase. If this isn’t the case, let us know and we’ll do our best to work with you to make it right.

Are any purchases final sale?

We are unable to accept returns on certain items. These will be carefully marked before purchase.

When will I get my order?

We will work quickly to ship your order as soon as possible. Once your order has shipped, you will receive an email with further information. Delivery times vary depending on your location.

Where are your products manufactured?

Our products are manufactured both locally and globally. We carefully select our manufacturing partners to ensure our products are high quality and a fair value.

How much does shipping cost?

Shipping is calculated based on your location and the items in your order. You will always know the shipping price before you purchase.